Coronavirus-19 Resources

COVID-19 is here in the USA and our daily lives are all being affected. As VetPartners members, it is important to have the resources on hand to help our clients manage the day to day impact of the virus. To that end, we have put together this website page, which will be fluid as events change, to assist you because each of us can make a difference.

First and Foremost

The message to convey to pet owners is the statement from the CDC that “at this time, there is no evidence that companion animals, including pets, can spread COVID-19.” If there is a single communication point that we would suggest members share with vets, these are them.

(https://www.cdc.gov/coronavirus/2019-ncov/php/interim-guidance-managing-people-in-home-care-and-isolation-who-have-pets.html)

https://www.idexx.com/en/about-idexx/news/no-covid-19-cases-pets/?_lrsc=3cf42bec-427c-464f-8313-ac7baaa29119

Content Disclaimer

The material and information contained on this webpage is for general information purposes only. While VetPartners endeavors to keep the information up to date and correct, VetPartners does not endorse, approve, certify, or guarantee the accuracy, completeness, efficacy, or timeliness of the information, products, services or related graphics contained herein. Any reliance you place on such material is therefore strictly at your own risk.

Latest Updates

3/27/2020:  The Department of Labor published the below poster yesterday and require all covered employers (employers with fewer than 500 employees) to post this notice in a conspicuous place on the premises. You may also satisfy this requirement by mailing or e-mailing this poster to employees by the deadline of April 1, 2020. https://www.dol.gov/…/p…/FFCRA_Poster_WH1422_Non-Federal.pdf

3/25/2020: Recording of VetPartners COVID-19 Town Hall, featuring 6 expert panelists who gave us insights and updates on some pre-emptive measures they are seeing being taken to confront the pandemic:  https://youtu.be/6RDq4Z7lWRA

3/25/2020: VetSuccess has created an amazing dashboard to track the daily impact of COVID-19 on the veterinary industry. With data from almost 2,500 practices, the tracker shows daily visits and revenue, plus how each day compares to the same day last year on a regional basis. Use this tracker to monitor the industry and compare your practice numbers.  https://vetsuccess.com/resources/covid-19-resources/

3/25/2020: Important links re HR issues on COVID-19 (provided by Betsy Choder): https://member.vetpartners.org/resources/Documents/VetCounselResource.pdf

3/25/2020: AVMA Covid-19 Essential Employee Authorization Template

3/25/2020: The American Association of Veterinary State Boards has a running list of states/provinces that have modified their CE requirements, telehealth rules, or made any other special action or announcements in response to COVID-19:  https://www.aavsb.org/news/article/83

3/24/2020:  Fed suspends some of the TeleHealth rules https://www.avma.org/blog/breaking-news-federal-vcpr-rules?fbclid=IwAR2yLoMSk5NgttwhaKJzqB3N9qSqgmuf8BenqlZXKVq3Gfe9SwkOBnb1_uY

3/24/2020:  AVMA Flowchart: Minimizing COVID Exposure in Veterinary Practices: View AVMA’s “Minimizing COVID-19 exposure and social distancing in veterinary practice” flowchart.

 

Resources for Members

Resources for news

Since this is a rapidly changing environment, we recommend staying on top of various credible news sources:

Tools to use in a work-at-home environment

Just because we might be working from home versus in a face-to-face environment doesn’t mean our ability to help our clients stops. Here are some tools to consider to enable your business to continue.

  • Web conferencing like ZOOM.us, BlueJeans.com, or Webex.com.
  • One-on-one communication such as FaceTime, Skype, or Google Hangouts.
  • Slack instant messaging to have ongoing real-time communications with clients as they have questions or situations arise.

Staying connected!!!

We are stronger as a community than any single individual could be. Connecting with members to share information on what we are seeing at our local and professional levels will help us all. To that end, if you are a member of the organization, please join us on the VetPartners Members Forum under the COVID-19 Forum:  https://www.vetpartners.org/forums/topic/covd-19-updates/

Resources for Members to Share With Clients & Pet Owners

Animals still need medical care and pet owners need access to practical, accurate information during times of crisis. Making sure pet owners have access to both can be done through technology.

Communicating and providing health care to pets

We Love TeleMed (www.welovetelemed.com): Veterinarians have technology tools at their disposal to still see and treat animals. They may not be the traditional method of hands on fur, but they allow animals to get the help they need. Jess Trimble, a former VetPartners member, is creating a page that lists all the virtual care companies, information on how to choose a care partner that is a good fit for a practice, and information about telemedicine as a whole.

VetPartners members Craig Spinks and Josh Barnes of Veteos have created some great social media style videos for practices to personalize and use, one of which gives an overview on the virus and pets, and the others on virus myth-busters. They are also working on additional free videos:  http://veteos.com/coronavirus

Google My Business & Maps: Hospitals should update their Google My Business areas (www.google.com/business) to reflect if they are open or not during this time. Google is showing this information on Google Maps as well.  https://support.google.com/business/answer/9773423?hl=en

Emails, texts, blogs, newsletters, and social media: Most hospitals have access to one, or many, of these modes of communication. Remember that constant, consistent messaging helps give people reassurance and lets them know that you care. Set up a schedule for reaching out to your pet parents to let them know about your hours, how they can receive care, and the latest news surrounding pet health.

Information to post on websites and social media

Please feel free to use these images to post on your own communication channels to help stop the spread of fear and abandonment of animals.