VetPartners e-Bulletin

The latest news from your association for veterinary practice development.
August 2017    
Note from the President
Hi VetPartners Members,

It was great to see so many of you at the Mid-Year Meeting last month. Many thanks to the Program Committee for putting together such a great program, and to all the Hot Rocks presenters for bringing their A-games.  Everyone who attended went home with lots of new ideas and information!  If you weren't in attendance or want to revisit a topic, be sure to look through the presenter slides, available HERE.  And, mark your calendar for our 2018 Annual Meeting, January 31 - February 2, in Orlando. Registration will open in September.

Be sure to check the Communications Committee Call for Articles below. VetPartners has hired Dr. Beth Thompson to work with the Tactical Communications Task Force to develop content for our TIPs Campaign, a series of articles aimed to provide practices with practical tools and information to help them improve their business outcomes. These articles will go out to VMAs and be featured on the VetPartners website.  The campaign is designed to enhance the value we provide to our members as well as increase the awareness of VetPartners and its members in the industry. Want exposure?  Then submit an article! 

I wish everyone an enjoyable end of summer!


 Welcome New Members
 Caitlin DeWilde
 The Social DVM, LLC
 Daniel Grushkovskiy

Member & Association News
Updated Publications Available
Two popular VetPartners publications have recently been updated and are now available for download and order!
  • The Practice Management SIG has recently updated the Veterinary Practice Management Essentials Booklet! The booklet now contains a questionnaire for potential consulting clients to fill out to help determine their readiness for a consultant. We encourage all members to download the new version
  • The Valuation Council has recently updated the Valuation Essentials for Veterinarians. This revised publication will provide you with a better understanding of what valuation is all about! We encourage you to download the new version and use it with your clients as well. 
VetPartners has printed a limited supply of the booklets for members to order. Members can order up to 25 of each booklet, and will only have to pay for the shipping and handling charges.  Please submit order requests to:  admin@vetpartners.org 
Call for Articles
The VetPartners Tactical Communications Task Force is working to develop and launch an email campaign to reach members of VMAs across the country -- starting with a trial in Southern California. This campaign is designed to promote VetPartners and our members to veterinary hospitals. Through a series of "TIP" emails, each on a different aspect of veterinary practice management, we will provide DVMs/owners and their teams with valuable tips, resources and practical ways to assess and improve the critical, non-medical aspects of their veterinary business.

We are seeking content from our members to use as the basis for these emails. If you would like to be a part of this outreach effort, please consider sharing content you already have or writing a piece for us. The TIPs emails and articles will be ultimately be housed on the VetPartners website, and authors will be recognized.  Want more information or have an idea for a piece?  Please contact Dr. Beth Thompson, editor, at drbeth@comcast.net.  

 Call for Volunteers
A Motion to update the VetPartners 2012 Fee Survey has been approved by the Board. At this time we are seeing five (5) task force members in order to move forward. Ideally the task force would include a CPA, an attorney, a valuator, a practice management consultant, and at least one other member. The task force is not limited to five people.

The 2012 survey was designed to educate members about how their colleagues charge for services, and the methods and systems they use. The goal of the 2017 Fee Survey Task Force is for VetPartners to collect important information to assist veterinary management consultants, advisors, attorneys, CPA's and those providing practice valuation services in managing their professional practices. All of this will be accomplished without violating any FTC regulations.

Please contact Elizabeth if you are interested in learning more about this task force and survey project. 

Did You Know? (An Ethics Committee Feature Article)
Did you know that VetPartners has a process by which complaints can be filed against members for failing to meet the standards of the Code of Ethics?
  • Section VI. D. provides details of how this process occurs and the steps that must be taken to initiate it.
  • Any person (not just other members) can file an ethics complaint against a VetPartners member.
  • Section VI. E. of the Code of Ethics clearly states, "Any person who has an ethics related grievance against a member may either initiate a formal ethics complaint, or a facilitation process, as described in the Ethics Complaint/Facilitation Process.
VetPartners Partnering with VHMA to Present Webinar
Managing with Metrics:  Accurate data management is critical to a business as it measures the performance of the practice. Your data helps you to spot trends during times of growth and decline. In this webinar, presented by Tracy Dowdy, attendees will learn how to create protocols for setting up data accurately and consistently in practice management and accounting software including the introduction of the newly released AAHA/VMG Chart of Accounts. This event is free to everyone to attend!

When: Thursday, August 24, 1:00-2:00pm
Online registration:  Click Here to Register
VetPartners Board, Committees & SIGs Updates
Board Resource Council Seeks Award Nominations
Nominations are being requested to honor those individuals who have made significant contributions to VetPartners and/or the field of veterinary business consulting and advising. Selected awardees will be honored at the Annual Meeting in Orlando, FL on February 2, 2018. The deadline for submission is September 1, 2017.  For more details about the awards and to submit an individual for considerations, please go HERE.

Membership Committee

The Board of Directors has commissioned the Membership Committee to enhance the membership renewal process. At renewal, all members will reaffirm the VetPartners ethics statement and select their membership category based on the definitions of the different types of memberships. The Membership Committee would love to hear any comments you have about the renewal process. Please send all comments to the Membership Committee at membershipcommittee@vetpartners.org.

Nominations Committee
VetPartners is seeking motivated and qualified candidates to run for Board of Directors positions to be installed at the 2018 Annual Meeting. Serving on the Board is an opportunity to gain diversified experience, grow your leadership skills, contribute to VetPartners' future and have an impact on our association. Candidates mush have been a member for at least three years and have given their consent to serve. There will be three open positions: Vice President (One Year Term), Secretary (Two Year Term) and One Director (Three Year Term.)  If you or anyone you know is interested in serving, please complete the Online Nomination Form. The deadline for all submissions is September 8, 2017.

Program Committee

It was so good to see the VetPartners members that were able to attend the Mid-Year Meeting in Indianapolis, IN! We had some wonderful Hot Rocks presentations and want to thank the presenters for their contributions to the meeting. Please save the date for our 2018 Annual Meeting, January 31 - February 2, in Orlando, FL. Programming is underway! 
 News From our  Members
  • Peter Alberti will be speaking at CVC Kansas City at the AVI Talbot Symposium. The topic is "Don't Drink From the Firehose - Simple insights from your practice data." 
  • There is a new vet meeting in town -- NY Vet Show, November 9 & 10, 2017. It is modeled after the wildly successful London Vet Show and it is the first time it is being presented here in the USA. Karyn Gavzer was invited to speaker there on "Three Mistakes Veterinarians Make that Are Hurting Their Practice." She is excited to be part of this new program and hopes to see other VetPartners members there! 
  • Robin Brogdon has been named a finalist in the fifth annual Pet Industry Woman of the Year Award competition. She was nominated in the Entrepreneur category for her outstanding work in providing cutting edge marketing solutions to the veterinary specialty industry. Read more here.  
  • Amanda Landis-Hanna was selected to be part of the AVMA's 2017-2018 Future Leaders class. Read the press release.
  • David Murvin announced a formal collaboration between Petwell Partners and AAHA to get accreditation for all of its current and future veterinary hospital locations, making them the first-ever corporate veterinary group to make this level of commitment to veterinary hospital accreditation. Read more here
  • Congratulations to our members who have recently been nominated for VIC Innovation Awards, either as individual nominees or organization nominees.  They include Adam Little, Mark Alcott with VitusVet, Mary Gardner with Lap of Love, and Kimberly Pope-Robinson with 1 Life Connected Consulting. If you haven't voted yet, be sure to do so HERE.
  • Kimberly Pope-Robinson, Michael Linardi and Julie Squires will be co-leading a one day retreat, "Rediscover Your Passion: Sustainability in Veterinary Medicine" on November 10, 2017, in Glendale, AZ. Learn more HERE.
  • Michael Linardi will be the guest speaker at the upcoming Eastern Shor Veterinarians Meeting, at Kent Island, MD, September 27, 2017.
  • Mary Gardner, Eric Garcia and Jay Drayer are working to further the interests of the veterinary industry through the world of social innovation. They are vying to present How the Human-Animal Bond is Redefining Society at South by Southwest (SXSW) - the world's largest Social/Interactive conference. Please consider helping their application be invited to present, by visiting the SXSW's PanelPicker and adding your comment of support along with a vote.
VHMA's July Insiders' Insight Report asked managers to share their DVM compensation methodology. In comparison to 2015 the number of practices paying DVMs a straight salary has increased.
Get the details here. 

The VetPartners e-Bulletin is published monthly on or around the 15th of the month. We are always looking for news and information to share.  If you have any, please send to our Association Administrator, Elizabeth McArthur, at elizabeth@vetpartners.org.  You can review our e-Bulletin Submission Policy HERE.
Upcoming VetPartners Events

Join us on the second Thursday of every month at 1:00pm EST
For Information and Registration, visit:


January 31 - February 2, 2018
Orlando, FL

Check out VetPartners Upcoming Events Calendar...

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