VetPartners e-Bulletin

The latest news from your association for veterinary practice development.
November 2017    
Note from the President
Hi VetPartners Members,

As we all prepare for the upcoming Holiday Season, I would like to take a moment to reflect and give thanks to the many members who give of their time and energies for the good of the association.  From our hard working Board of Directors, to our Committee and SIG Chairs and all the members of these groups, THANK YOU!!!  VetPartners is a volunteer-run association (our Administrator, Elizabeth, is the only paid support we have), and relies heavily on our members who volunteer to keep the organization prospering. From planning the bi-annual meetings, to on-boarding new members, to securing sponsorships and helping get members access to publishing and speaking opportunities, these people are invaluable! 

You will see below that we have put out a Call for Volunteers to join the effort in 2018. Please consider lending your talents and time to a committee or SIG. There's so much you'll get in return -- develop new leadership and professional skills, the opportunity to get to know and work with some of your colleagues, and a sense of pride for having made a contribution to the organization.  We hope you'll join the ranks!


 Welcome New Members
 Amanda Proud
 Leadership NOW
 Brent Rosen 
 AleraVet, part of GCG Financial
 https://aleravet.com and http://gcgfinancial.com   

 Jeffrey Wallen
 InTouch Practice Communications


Member & Association News
FOMO?  Register for the 2018 Annual Meeting
The 2018 VetPartners Annual Meeting is fast approaching, and it's shaping up to be a must attend event!  Utilizing Appreciative Inquiry (AI), Dr. Kevin Coray will lead us through an appreciative approach to growth and change using VetPartners as the case study, and send you home with a new method that you can use for team-building, organization change, productivity improvements, etc. On the second day, we will explore new opportunities within today's veterinary industry by taking a deeper dive into timely topics including Pet Care and the Underserved Market, Diversity in Veterinary Medicine, and Creating Affordability with Veterinary Care. 

Don't be left with FOMO....Join us -
Register Today!!
Did You Know? (An Ethics Committee Feature Article)
Did you know that the VetPartners Code of Ethics says that members agree to pursue continued education to broaden expertise and awareness and to acknowledge the expertise of others?

Example: You have been consulting with a practice for many years and developed a very close relationship. The practice owner wants your opinion on what kind of price they should expect for their associate to buy in for 50%. Whereas you have been involved in many practice sales, you are not credentialed in valuations. It would be most ethical for you to either refer the client to a practice valuator or pursue attaining that certification yourself.
Get Social! 
Our social media needs your engagement. What is engagement? It's "likes, shares, retweets" on VetPartners social media platforms. When each of you engage, you help VetPartners reach thousands more people. We have the data to prove it!

Here's an easy way to engage: From your phone or desktop, simply search to find VetPartner's Facebook page and scroll down the feed to see our posts. Click 'like' on every post. If you want to comment or share a posts, feel free!  An even better option is to make the VetPartners page a "See First" in your news feed, then you'll see more of our posts in your news feed. How? Search for the VetPartners Facebook page, and once there, click on the Following button found below the cover photo, and click "See First". It's that simple!

For Twitter, search @VetPartners and scroll through the feed clicking 'like' (the hear) on every Tweet. Retweet if you are so inclined. And for LinkedIn, just search to find the VetPartners' page and click 'like' on every post. Comment if you wish, and/or share too.

So, when you have a moment, let's say with a glass of wine or sitting in front of the TV in the evening, grab your phone and engage!
Call for Volunteers
VetPartners has many great programs and initiatives in the works to help promote our association and our members and advance the industry as a whole. We are looking for enthusiastic volunteers to join a Committee or SIG and use their knowledge and experience to help us reach our goals. What's in it for you? A chance to develop leadership skills, connect and network with colleagues, and give back to the association. 

Please review the list of various committees and SIGs at http://vetpartners.org/Committees and if interested, feel free to reach out to the Chair of that group, or contact Elizabeth McArthur at  

Grow Your Professional Brand
As a VetPartners member you have free access to leverage and showcase your expertise in ways that touch thousands of industry professionals and grow your professional brand.

We are now seeking submissions to be published in the widely read VetPartners Corner, a feature article in each edition of NAVC's Today's Veterinary Business. This is a 2-page, feature column is an incredible opportunity to gain visibility among a print/online distribution of over 50,000! Your 1,200-1,300 word article should speak to VetPartners' mission - inspiring and elevating overall business performance, leadership, innovation and success in animal health practices. Topics should range among financial knowledge, enhancing client relationships and service, improving patient care and building healthier teams. We're looking for topics that are cutting edge and have some sizzle. Oh, and please steer at least 1 mile clear of submitting non-objective or self-promotional content. You don't have to be a Journalism major to submit an article. Each piece is reviewed and edited for grammar and punctuation by a professional editor.

Submission deadlines are the 7th of each month. For more information contact Jay Drayer, of the Communications Committee. 
 Industry Research Review
 "Wages are anticipated to account for 35% of industry revenue in 2017, unchanged from 2012." This statement from the IBISWorld Veterinary Industry Services in the US report caught the attention of the Industry Research SIG team. The report went on to say that "...the supply of veterinarians exceeded demand in recent years, placing downward pressure on wage growth." Yet recent data indicates a trend toward scarcity of veterinarians in relation to available jobs. Could data reported in August, 2017 change that quickly? The Industry Research SIG is investigating this, along with other trends in employment and talent management.

Members - please pitch in! What observations or data do you have related to jobs in the industry? What questions do you have? Please send them to research@vetpartners.org so that SIG team can deliver additional details for VetPartners members.
VetPartners Board, Committees & SIGs Updates

Industry Research SIG

Members wanting to get involved with our SIG should contact us at research@vetpartners.org - the more input we can get the better. Involvement can be as simple as helping to identify resources or as immersive as joining the SIG team and taking ownership of one of our topic areas. Right now the topic area of focus is "Employment & Talent." Soon we will add "Market Segmentation & Pricing," "Effects of Consolidation" and others.

Membership Committee

The Board of Directors has commissioned the Membership Committee to enhance the membership renewal process. To that end, for your 2018 renewal, all members will have to reaffirm the VetPartners code of ethics statement and re-select their membership category based on the definitions of the different types of memberships. Category definitions and explanations/examples are available for review HERE. If you have any questions about which membership category you best fit, please contact Cathy Lawler, cathy@cheshirepartnersllc.com, or Amanda Landis Hanna, amanda.landishanna@yahoo.com, Membership Committee Co-Chairs.
Social Media Sub-Committee
Have you joined our private Facebook Group page yet?  This is a great place to ask questions, collaborate, and share ideas with other members. We hope you'll join us!

Valuation Council
The Valuation Council had a great meeting in Dallas earlier this month. We are wrapping up the revised No-Lo Publication and hope to have it available to publish on the website and for distribution to members in the next few months.

Webinar Committee

The Webinar Committee is looking for members who might be interested in presenting a member-to-member webinars in 2018. The webinars are intended to be short, informal educational presentations on topics that would be of interest to our members. They are 30 minutes in length - 20 minutes of presentation and 10 minutes for Q&A. If you are interested, please contact Jeanne Pelletier, jeanne@beyondindigo.com, our webinar chair.
 News From our  Members
  • Tera Latham Nance recently got certified to value practices! She received her Certified Valuation Analysis credentials in September and is ready to take on valuation clients. She also officially became a member of the VetPartners Valuation Council. 
  • Peter Weinstein is featured in the new AVMA On-demand webinar for veterinarians, "Practice Ownership: A Means to Control your Destiny."  Peter, a member of the AVMA's Veterinary Economics Strategy Committee, discusses the benefits of owning your own business and provides practical advice to veterinarians considering opening a practice. Visit the AVMA@Work blog to learn more about the webinar and how to access it.
  • Karyn Gavzer was featured in the October 2017 Today's Veterinary Business, "Pet Insurance and the New Veterinary Client."
  • John Volk, senior consultant at Brakke Consulting, is the 2017 recipient of the University of Illinois Alumni Spirit Award "presented to those who have consistently demonstrated extraordinary spirit and pride in support of the University, the Alumni Association, and related organizations, exemplifying a positive image of their Alma Mater while inspiring loyalty and pride in their fellow alumni."
  • Tracy Dowdy has partnered with VetFolio to offer users free access to her Relationship Centered Practice Academy video series. More information available in the press release  
  • Michael Linardi will be facilitating a two-part workshop for the DC Academy of Veterinary Medicine on December 6, 2017, "Simple Steps to Ease the Money Talk" and "Practice Tool Kit - 5 Solutions to Create a Phenomenal 2018"
  • Peter Alberti from Pet Cause Media will be presenting a lecture for the Association of Veterinary Informatics at their CVC San Diego in a few weeks. In addition, Pet Cause Media was recently selected by NAVC to exhibit in the Startup Circle at VMX 2018.
VHMA Insiders' Insight Report - October 2017
For many employees, one of the benefits of working in a veterinary hospital is the discounted (or free) veterinary services and products for their pets. This month's Insiders' Insights survey asks managers what benefits they provide. Here are some of the highlights: 
  • 96% of respondents provide discounts on services
  • 95% of respondents provide discounts on products
  • 58% provide discounts greater than 45% on products
  • 53% provide discounts greater than 45% on services
Get all the details in the October report.

The VetPartners e-Bulletin is published monthly on or around the 15th of the month. We are always looking for news and information to share.  If you have any, please send to our Association Administrator, Elizabeth McArthur, at elizabeth@vetpartners.org.  You can review our e-Bulletin Submission Policy HERE.
Upcoming VetPartners Events

Our next webinar will be December 14th at 1:00pm EST
For Information and Registration, visit:


January 31 - February 2, 2018
Orlando, FL

July 11 - 13, 2018
Denver, CO

Check out VetPartners Upcoming Events Calendar...

 VetPartners Board, Committee and SIG Meeting Calendar

Special Thanks to our Sponsors


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Contact email: admin@vetparters.org

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